ACE Wizard Forum

We are aware there is no access to the ACE Wizard server and we are working with our service provide to resolve the issue. We will update you as soon as we have more information. Best regards, Ashley

The project exports from ACE successfully but the following error message is seen when you open the project in Evolve. Unable to load report file: C:\Users\"XXXXX"\Documents\Sterling Evolve\Projects\XXXXXX- ACE XXXXX- "Client Name" - "Site Name"\Project.xml Could not find file '"XXXXX"\Documents\Sterling Evolve\Projects\XXXXXX- ACE XXXXX- "Client Name" - "Site Name"\Project.xml. Check in your ACE Project and remove any forward or back slashes in the Client or site name fields and import the project again. The project should now open in Evolve.

the CP inspection question "Is the general condition of refrigeration and associated plant in good order" not answered in Evolve when exporting from ACE Wizard. Cause - the inspected Cooling plant condition status must be set to Good, Reasonable, Poor or Ageing. Remaining options can only be used for non-sampled systems. Fix - Go to the Unit tab and edit the condition field for the inspected system. In the near future we will amend the options to prevent this from happening whilst allowing more descriptive terms to be used on all system not just the non-sampled systems